Reply to: tickets(339902)

I understand that you are busy… but I haven’t heard anything back from you in almost a week.  We are waiting to go live with our site, but we can’t because of this issue.  How much longer will it take to resolve? Have you even looked at the issue yet?

Reply to: tickets(340712)

It worked OK when not logged in but played up when I logged in- are your customers who are having trouble logged in?

You have not given us full access – we would need to see the wp-admin>>>eventon settings

and also I tried to look for the shortcode used to show the calendar but could not find it- There was a error where it failed to load ajax which could cause an issue but it would be good to see the backeneved eventon settings and the shortcode used to display the calendar

Reply to: tickets(340570)

Hello Kenneth.

I try, but didn’t see nothing

FTP Username: admin2@portugalrunning.com
FTP server: ftp.portugalrunning.com
FTP & explicit FTPS port:  21

Pass:=gjuhHYKSF!

one of the pages that have issues:

https://www.portugalrunning.com/calendario-de-corridas/

 

thanks

nuno

 

Reply to: tickets(339740)

Can you assist me in customizing the email the customer receive through the RSVP form?
I’m not very practice with Php language. I should hide or delete some fields in the email.
Just to be sure, the email is under /eventon-rsvp/templates/confirmation_email.php, right?

Can I send you the file and write which field should I delete?

I should delete the field:
– events details
– add to calendar
– RSVP options: Yes (REGISTRAZIONE)

Please add display: inline-block; style to the elements

could you help me?

Reply to: tickets(339660)

Hello Ashan,

it has been a week I was hoping for an answer on this.

We discussed for a long time about the timeframe to inhibit RSVP and it appears recent changes are making it harder than before. Can you please update me on this and let me know how are we supposed to deal with this important function (hopefully without being forced to re-edit events each time our daytime canoes)?

Thanks,

Cristiano

 

Reply to: tickets(339892)

I just received a message from my Server provider, there was maintenance and updates on my website server over the weekend. Sorry! I was just worried.

But please send me a message soon as you finish your changes.

good luck

 

Reply to: tickets(340651)

Hello,

 

Since we bought it in Envato I don’t know how which is my user in https://www.myeventon.com/my-account/

 

Could you help me?

It could be isabel@menudoesleon.com or rodriguezramosisabel@gmail.com

 

Thanks

Reply to: tickets(336599)

Hi, any update on this?  I really need to build out the rest of the calendar for the season and I am not able to with the glitch that keeps happening.  Thank you!