Could you also let us know more about your mobile? Model, screen size.
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Replies for tickets on suppota
Reply to: tickets(399659)
Are you using some kind of member plugin that can limit capabilities of admin?
Reply to: tickets(399659)
I don’t think that the issue is related only to EventON. I tried creating a new post and it removes all the data after I click on Publish:
https://hristosinafrica.org/wp-admin/post-new.php
I also tried making changes in Troubleshooting Mode and it’s the same issue when I try to create a new event/post or change them it just says Draft saved and then refreshes the page and removes the data filled in.
Reply to: tickets(399712)
Reply to: tickets(399712)
Hello,
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.
Reply to: tickets(399695)
Yes, it happens too – screenshot.
And here’s my code:
[add_eventon_wv tiles=”yes” tile_bg=”1” tile_style=”1” tile_count=”4” tile_height=”200” filter_side_few=”yes” fast_filter=”yes” ff_tax=”event_type,” filter_search=”yes” filter_style=”lb” week_style=”0” lang=”L1” show_et_ft_img=”yes” exp_so=”yes” show_limit=”yes” sep_month=”yes” hide_empty_months=”yes” event_count=”8” hide_past=”yes” number_of_months=”12” filter_clear=”yes”]
Let me know how to solve it. Thank you.
Reply to: tickets(399658)
Reply to: tickets(399492)
Reply to: tickets(399718)
Hello,
Are you seeing the same issue on our test site:
https://dev2.myeventon.com/test-93/
Could you please try the instructions mentioned in this documentation?







