Archives: Replies

The link provided in access info should get you in. Let me know if you have any issues.

We’ve updated EventON to 5.0.2 on CodeCanyon. So please update.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Please keep us updated.

Hello,

I just did some tests on our test site and received an order email with attached pdf of the ticket.

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

I can also send the same order email to your if you send us your email.

evcal_org_ig is the correct name, but not sure about the rest of the code, especially $event_pmv[‘organizer_tax’]. Are you sure that organizer_tax contains order id?

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Could you go to your theme folder and make sure that it doesn’t have any custom EventON files? And if it has, please make sure to update them with new templates you can find in EventON folder.

Hello,

Please update Tickets add-on as it should solve the issue.

Did you purchase EventON on our website or CodeCanyon?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Could you send us Order ID of your purchase?

Please also send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Are you referring to this website:

https://www.parmabiovalley.it/wp-admin/plugins.php

I still can see that EventON is 5.0.1. Could you check and let me know?

Could you also send us your current shortcode?