Replies for tickets on suppota
Hello,
Please check
> 7. Subscriptions & Automatic Renewal > 7.4 Subscription Refunds. A renewal reminder mail was sent before the charge was made.
You can cancel your subscription at any time by following:
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
Hello,
You can test our products here:
https://dev.myeventon.com/wp-login.php?redirect_to=https%3A%2F%2Fdev.myeventon.com%2Fwp-admin%2F&reauth=1
On my testside with other plugins and theme, the same crash:
And Extended Insight on Ticket Sales don`t open….
Hello, I’ve been experiencing an issue with ”Variations and Options” version 1.1.6 for the past two days.
All plugins, WordPress, etc., are up to date.
I ran a test where I deactivated all plugins and enabled only the Neve theme, WooCommerce, and Eventon (along with the plugins shown in the screenshot), but the problem persists.
When I deactivate V&O, I can add tickets to the cart and edit them there without issues.
When I activate V&O, the tickets are added to the cart correctly, but the cart layout crashes completely.
Please look into this urgently—thank you.
Mmmmmm, we use elementor to customize webpage theme, but i can´t remember the old version plugin.
Thank you for letting us know! Our account manager is going to check this ASAP.
I have done that already, which is why I said: ”It still does not work.”
I did a password reset and tried again, and it still said ”Login failed”
In the password reset email, it says that my username is ”admin213keokee”, which is why I believe that is the issue, since it was previously stated that the text ”admin” is not allowed.
That worked as soon as I created a new event. Thank you so so much!
