Archives: Replies

Hello Rito Karim Romo de Velasco,

Are you having the same issue with

https://dev2.myeventon.com/events/rep-6/var/ri-3.l-L1/

I think that it works correctly on our test site.

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/test-112/

message #337160

Also I am not sure if this is confirmed:

https://dev2.myeventon.com/events/rep-6/var/ri-3.l-L1/

Seems to be correct.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Seems to be working:

https://dev2.myeventon.com/events/vrt-3/

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hello,

Unfortunately, we unable to refund the main plugin from here, you need to contact CodeCanyon first.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

Could you try updating to 4.5.6?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Seems to be working on our test site:

https://dev2.myeventon.com/test-295/

Could you go to EventON > Time Settings > enable Use UTC offset time globally on calendars and make sure “Default Event Timezone” is correct?

If it works with 4.5.4, please stay on the version.

Could you send the shortcode from the screenshot?

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

And also send us wp-admin access to your site as a private message for us to further assist your situation.