Archives: Replies

Hello,

Would you mind sending us the order ID for this addon purchase from myeventon.com, because we do not see this addon as purchased using your email address in our system. Thank you!

Hello Jacy, this event also links to 404 page. https://meizelf.staging.tempurl.host/events/soccerstars-oosterheem/

Is it ok if I create or change the events in staging site so we can replicate this issue?

Hello friend, we are actively working to get this resolved. Much appreciate your patience! We are in communications with patchstack to get the detailed report to get it resolved.

Hello Chris terribly sorry about the delay in processing those refunds, I have gone ahead and refunded for 3 addons and their subscription is cancelled now. 

Glad to hear you are keeping the eventON. Perhaps you may decide to step things up with an addon or two in the future 🙂 We are constantly working on fixing the known issues and improving our addons base.

Cheers and wish you a splendid day!

Thank you Adam for letting us know of this. We will get the calendar not loading issue when not logged into your website resolve in the next version which we should be able to get it out soon.

Hello K, thank you for sharing your finding with us! We can see where the issue is coming from and will get this resolved and get an update out soon as we can !

Thank you Roberto and we are chatting with patchstack to get this resolved as well 🙂

Ok, thank you for your answer.
But is there any possibility to use events list with a design that is showing larger featured images above event date, title …?

have a look now I changed the pop up from 3a to 3

you are using the main calendar shortcode which allows you to switch months- – the hide empty months does not work with main calendar- it only works with the events list shortcodes