Archives: Replies

Hello Darren, No worries. I am going ton install WP File manager plugin in your website and enable  debug so we can capture any issues. I know you created the ticket in october and Artem has been doing his best to help. 

Lets figure out why this orders are failing 🙂

Order notes are saying the payment provider declined the payment..

Please verify this for me.

1. Has paypal been setup correctly on this website?

2. Has paypal been credited for this order which is now failed. #27305 — is there any records of this payment in paypal?

Hello George, in this event. https://theatreip.com/events/the-wizard-of-oz/

Does your customers use link to pay either apple or google pay? It looks like the regular check out option gives only stripe.

What are the steps to take to checkout via google pay on your website?

Hello Roland Theune,

Please deactivate the lite version before activating the full one.

Now the issue should be gone. Could you check and let me know?

We have upgraded to PHP 8+. What’s next?

No, I have not done this. I did provide access – are you able to make these suggestions? I opened this ticket October 22nd – and not it is November 13.

Hello, I get a fatal error when trying to activate the EventOn plugin. How can I fix this? I have EventOn lite already installed. Must I first  deactivate this plugin before activating the payed version?

Hello,

I went to EventON > Location > disabled ”Disable Google Maps API” and received this error on events:

Google Maps JavaScript API error: RefererNotAllowedMapError

https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error

Your site URL to be authorized: https://gaydesertguide.com/events/jingle-paws-5k-run-walk-benefiting-guide-dogs-of-the-desert/

Could you follow this guide:

https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/#secure

Ashan,

Please check:

Reply to: 399335

With Stripe it works on dev2 (sets orders to Complete automatically), but cannot make Google Pay Express checkout appear on dev2:

Seats 15

Orders on customer’s website:

https://theatreip.com/wp-admin/post.php?post=760&action=edit

https://theatreip.com/wp-admin/post.php?post=757&action=edit

https://theatreip.com/wp-admin/post.php?post=754&action=edit