Reply to: tickets(334779)

I took a closer look at earlier support tickets and resolved the issue here: https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/
So the problem is closed, everything works fine, sorry for the trouble 🙂

Reply to: tickets(334777)

I also purchased the event slider add-on and would like to do 2 things:

  1. I want there to be a 30% black overlay on top of the featured images in the slider (only on the slider – not on the event card)
  2. Is there a setting for a true/infinite loop on the slider? Right now, the loop version just slides across the whole thing/every slide back to the beginning.

Reply to: tickets(332190)

Hi Ashan – Latest wrinkle. I was just looking at January 2024 at https://www.kxxo.com/event-directory/ and it’s displaying a couple of events for December 31, 2023. Not sure if this is related, but I thought I’d let you know. Thanks! – John, 360-943-9937

Reply to: tickets(334661)

Thanks for your response. If it would be helpful, I’d be happy to add you as an admin user to the website, and ask you to update the addons from the backend if that’s possible. Please advise as to how we can go through this process regularly with less difficulty. It’s important to us to keep all the plugins and add-ons updated.

Reply to: tickets(334734)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(333983)

Ah wait, it seems that it doesn’t save the page when I edit it using Elementor.

Could you make sure that quotes are like this:

https://pastebin.com/k459pK5v