Reply to: tickets(332811)

we don’t provide customer details or links to their sites unless they give us permission to do so

Reply to: tickets(332737)

just so we are all on the same page

However, on the event card (you know before you click in to see all the details).

I believe this is what we call the “Event top”

and when you click the event top- the event card appears (with all the details, locations and rsvp box etc)

I am assuming as I cannot see your site thatyou are talking about the RSVP from event top being very basic which it is- you can disable that in myeventon>>>>>rsvp

and make sure that Activate RSVPing with one-click from eventTop ONLY for logged-in users


is off, so they will have to rsvp on the event card 

as for: is there a way to display the seats left info for RSVP while not allowing them to click yes on the card?

if you provide a link to the calendar and event then there may be a CSS solution to hide what you don’t want

Reply to: tickets(332815)

see shortcode on this page

https://bettfedernfabrik.at/eventon-advent/

you want to build it using the events list not the main calendar from the shortcode generator found at myeventon>>>>settings>>>>shortcodes

Reply to: tickets(331516)

Thank you for your help so far — I look forward to seeing if Ashan can find out why it is so slow when it loads. I just checked and it is still loading slowly.

Reply to: tickets(331378)

Ashan,

Please check the error:

[16-Nov-2023 09:43:43 UTC] PHP Fatal error: Uncaught TypeError: Return value of omIcalParser::toTimezone() must be an instance of ommixed, string returned in /mnt/customers/customers-1xb2b8/customers-el–1–1737388-oddvxhua-wordpress-pvc-650a0ad87d2f9a00227ef540/wp-content/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php:416
#3 /mnt/customers/customers-1xb2b8/customers-e in /mnt/customers/customers-1xb2b8/customers-el–1–1737388-oddvxhua-wordpress-pvc-650a0ad87d2f9a00227ef540/wp-content/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php on line 416
#2 /mnt/customers/customers-1xb2b8/customers-el–1–1737388-oddvxhua-wordpress-pvc-650a0ad87d2f9a00227ef540/wp-content/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(49): omIcalParser->parseString()
#1 /mnt/customers/customers-1xb2b8/customers-el–1–1737388-oddvxhua-wordpress-pvc-650a0ad87d2f9a00227ef540/wp-content/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(142): omIcalParser->parseRow()
#0 /mnt/customers/customers-1xb2b8/customers-el–1–1737388-oddvxhua-wordpress-pvc-650a0ad87d2f9a00227ef540/wp-content/wp-content/plugins/eventon-ics-importer/includes/lib/IcalParser.php(302): omIcalParser->toTimezone()
Stack trace:

The login link:

https://oddvxhua.elementor.cloud/wp-admin/?wtlwp_token=783499446bad256657e9c33ba3b2f8eb0b21499390dba44e3827c9a2d466abd15ce286513ba61995019c142f31053bf85a85b4bde4e4e090230064c3f3a7a5e1

But the customer should update it.

Reply to: tickets(331378)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(331378)

Thank you for the log file. There are a few messages related to ICS Import.

Could you also update the login link? It doesn’t work anymore.

Reply to: tickets(332692)

Hello,

Could you please try the instructions mentioned in this documentation? Are you logged-in on mobile?

 

Also, on the homepage, the upcoming events for a event that has zoom link. But when you press on the icon, it doesn’t show the popup to join zoom. https://scfellowship.org/

The section shows this message:

Event access information will be displayed 30 minutes prior to the event start time. Please check back again.

Is there a different event we can try?