Archives: Replies

Thanks!!

Hello,

 

I do not have access to the old site. Can you deactivate from your end? Please advise.

David Gutierrez

I already paid to have it installed.

What is the amount for?

Can you apply a credit as I am buying more anyway and don’t want to have to pay again for install as I had difficulties last time.

If you cant give maybe you can reduce what is owed and I can use agaisnt next plug ins

Mark

Thanks I’ve set up an admin account for you.

richardleachjazz.co.uk/alexwelsh/

noreply@myeventon.com (or EventOn)

^mVnmMV9v*Ubrvjb!!BcVOKI

Thank you Andrew for your understanding! Happy thanks giving and Native american heritage day!

Please ask them if they can check the logs to see if there are any errors related to server’s memory.

Also ask them how much memory is available for each server, if you want to increase it by following

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Hello,

Please follow this guide and deactivate your license on your old website:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

If you want us to transfer your license, please follow

https://www.myeventon.com/my-account/license-transfer/

Hello,

Did you follow this part of the guide:

https://contactform7.com/faq/#Can_I_embed_a_contact_form_into_my_template_file

Please send us FTP access to your site as a private message, so we can perform several tests from our end.

Also try this function:

https://developer.wordpress.org/reference/functions/do_shortcode/

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evo_ajax_load_events span { background: grey; }

.evo_ajax_load_events span:before { background: black; }

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.eventon_events_list .eventon_list_event .evoet_cx span.evcal_desc2, .evo_pop_body .evoet_cx span.evcal_desc2 { text-transform: none !important; }