Archives: Replies

Ok I was able to activate the UTC offset time in settings and get the correct times to work. Please take a look. Try clearing the cache again.

Yes i changed it with an extra dash 🙂 

Let us know if you need help with any other issues 🙂 

My site still loads very fast — it is the cal that is taking a long time to load. It takes over 5 seconds for that section to load – the site otherwise loads instantly so this is just about Eventon AFTER the update. Before the last update, it loaded at the same pace as the rest of the site. We have made no changes on our server-side — Eventon is the only thing updated.

Re Hide past events you have admin rights — you can do that as well. Can you do that when you go back in to look that way I do not have to leave it like that? I appreciate your help with this.

Hello thank you very much, it works 🎉

Hi Artem,

I’ve just given you admin access under you rlogin.

Thank you for your help 🙂

Regards

Neil

It is very important that the row appears in the records.

But that event was the same as the others (they have all been cloned) and there is a different stock for sales.

Regarding the rows, I have a serious problem with the rows, it does not appear anywhere, we cannot filter and we have hundreds of sales made. We are going crazy. I opened another ticket a few days ago with this problem and it is not resolved. We are desperate, we have had to close the website.

At the “Gala Noveles” event, for example, seat 36, row 5, two tickets were sold.

This website has been running for 3 years and we have had no problems, but we bought the update and everything is broken.

We have angry customers.
I need help please.

I need full access to wp-admin, so I can edit Pages as well.

Could you allow it?