Archives: Replies

Were you able to update to the new version 4.5.4? 

I am sorry Martin you have to be in that position. 

For us too, its very hard to tell whats causing the issue if everything works super smoothly on a different server… Which kind of hints that the issue may be coming from server rather than eventON. 

Let us know what you decide.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Login info stopped working. Could you check?

Unfortunately, I rechecked the settings and hide_mult_occur=”yes” only works with Event Lists shortcode.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

Hello,

Do you have the same issue with the submission form on our test server:

https://dev2.myeventon.com/test-211/

Could you try and let us know?

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Before enabling the debug, could you update Tickets add-on?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.