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I created a new user on your website:

SubscriberTest

bPNI1^MEBr(cDF3ZIfvBqRXF

Can delete and edit submitted events:

https://my.crestchic.com/test/

Could you check and let me know?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

Here’s the error even in Troubleshooting Mode:

[20-Oct-2023 21:11:04 UTC] PHP Fatal error:  Uncaught DivisionByZeroError: Division by zero in /www/htdocs/w01d64e7/test/wp-content/plugins/eventon-rsvp/includes/class-frontend.php:692

Stack trace:

#0 /www/htdocs/w01d64e7/test/wp-content/plugins/eventon-rsvp/includes/class-frontend.php(516): evors_front->get_eventcard_rsvp_html(Object(EVORS_Event), false)

#1 /www/htdocs/w01d64e7/test/wp-content/plugins/eventon-rsvp/includes/class-frontend.php(460): evors_front->_get_event_card_content(Object(EVORS_Event), false)

#2 /www/htdocs/w01d64e7/test/wp-includes/class-wp-hook.php(310): evors_front->frontend_box(Object(stdClass), Array, Object(EVO_Event))

#3 /www/htdocs/w01d64e7/test/wp-includes/plugin.php(205): WP_Hook->apply_filters(Object(stdClass), Array)

#4 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(774): apply_filters(‘eventon_eventCa…’, Object(stdClass), Array, Object(EVO_Event))

#5 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/calendar/class-calendar-event-structure.php(699): EVO_Cal_Event_Structure->get_eventcard_box_content(‘evorsvp’, Object(stdClass), Object(EVO_Event), Array)

#6 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(2030): EVO_Cal_Event_Structure->get_event_card(Array, Array, Array, ”, false)

#7 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/calendar/class-calendar_generator.php(501): EVO_generator->generate_event_data(Array, ‘1696118400’)

#8 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/class-evo-ajax.php(134): EVO_generator->_generate_events(‘both’, Array)

#9 /www/htdocs/w01d64e7/test/wp-includes/class-wp-hook.php(310): EVO_AJAX::init_load(”)

#10 /www/htdocs/w01d64e7/test/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(”, Array)

#11 /www/htdocs/w01d64e7/test/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#12 /www/htdocs/w01d64e7/test/wp-content/plugins/eventON/includes/class-evo-ajax.php(79): do_action(‘evo_ajax_evento…’)

#13 /www/htdocs/w01d64e7/test/wp-includes/class-wp-hook.php(310): EVO_AJAX::do_evo_ajax(”)

#14 /www/htdocs/w01d64e7/test/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(false, Array)

#15 /www/htdocs/w01d64e7/test/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

#16 /www/htdocs/w01d64e7/test/wp-includes/template-loader.php(13): do_action(‘template_redire…’)

#17 /www/htdocs/w01d64e7/test/wp-blog-header.php(19): require_once(‘/www/htdocs/w01…’)

#18 /www/htdocs/w01d64e7/test/index.php(17): require(‘/www/htdocs/w01…’)

#19 {main}

  thrown in /www/htdocs/w01d64e7/test/wp-content/plugins/eventon-rsvp/includes/class-frontend.php on line 692

Can these custom styles be disabled somehow?

https://www.hardwoodskiandbike.ca/wp-content/themes/salient/css/Tygershark_custom_1_winter.css?ver=6.3.2.1697835321

Hello,

We are still having problems 🙁

We would like to set up a remote PC to allow you to connect. It will be using Team Viewer. Can you confirm if you can connect to our PC remotely at an agreed upon time so that we can give you access to the administration to do further troubleshooting?

Note that this is a live site with many plugins, we are unable to disable other plugins or revert the site theme.

Please let us know.

Thanks!

I’m going to try and adjust the DNS settings to make the staging site publicly accessible.  Give me a few days.  I need the client o provide Registrar access.

I’m going to try and adjust the DNS settings to make the staging site publicly accessible.  Give me a few days.  I need the client o provide Registrar access.

This seems accurate.

I think I got it. 🙂 Just had to enable global UTC offset on eventON Settings.

I completely understand. Please allow me to do some more test on your site. We really want to get this working for you on your website correctly!! Will keep updating in here what we find.