Archives: Replies

512MB isn’t enough, I am afraid.

The error states that it needs 536MB now and maybe even more.

If you disable every other plugin and only leave EventON + Elementor, does it work?

Hello,

I cannot access the website:

This site can’t be reached

The connection was reset.

Could you check?

Hello,

Could you update EventON to 4.5.3? It will fix the issue.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Perfect! Please keep us updated.

Ashan,

The customer wants to delete the account completely.

Hello,

Please cancel your subscriptions by following:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

I need my account deleted…

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

The license is deactivated. Please also note that you can follow Method #2:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Seems to be working:

https://laurastamm.com/events/west-nyack-ny-group-2/

Please make sure to enable https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/10/12031919/Screenshot-2023-10-12-at-12.18.50.png

https://laurastamm.com/wp-admin/
user: ashanjay
pass: xaOxRY1y^1xfXAr@bTK9h8U&

weird, I will make a test with an email address of a different domain, maybe thats somehow a problem