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Replies for tickets on suppota

Reply to: tickets(328837)

Hello again,
Sure, for us it loads like this!
Can you refresh the page once again, sometimes it loads correctly but mostly shows the short code!

Reply to: tickets(328848)

Thanks for the quick response.

I probably will wait for the updated Version.

Is this updated in EventOn core or in the Addons?

thanks & best regards
Pedro

Reply to: tickets(329007)

as qr codes don’t expire

it would need to create a temporary link instead that expires at the end of the event

of course this temporary link needs to be turned on or off for virtual events

never used qr code scanner I was under the impression that it could only get you access to the one event and not other events

Reply to: tickets(329007)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! 

Reply to: tickets(327645)

You went in the wrong direction.  You enabled “options” as separate tickets, not “variations”.  I DO NOT want the chance of someone adding a $0 ticket to the shopping card and a QR code being generated.  It’s already happened many times.

I really need to insist on scheduling a Zoom call where we can be looking at this at the same time.  You’re obviously not understanding me.  What would be a good time to do that?