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Replies for tickets on suppota

Reply to: tickets(327681)

Hi Dee,

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket. I

Cheers!

Reply to: tickets(328265)

Hi Greg,

Please disable the Jetpack plugin temporarily and then check if that resolves your issue.

Let us know how it goes.

Reply to: tickets(327681)

Greetings Artem

I hope you’re well and thank you for your response!
Yes, that seemed to work, the eventCard dropdown now has the team group in it! 😀 (screenshot attached)
We are going to populate the remaining speakers into the relevant events (after adjusting some styling), and keep you posted if anything comes up.

Thank you so much for your help this far, it is greatly appreciated!

Kindest regards
Dee

Reply to: tickets(328110)

Hi there,
Kindly use these credentials to access the wp-admin:

User: eventonadmin
Pass: 4O^kZ02tQuQxKlXJ0c7zXiNh

Please check for both old and new locations and organizers. Thank you.

Reply to: tickets(326205)

Thank you very much Morten for bringing me upto date!! My apologies for not looking through the thread closely.

I can replicate the issue as well. This ticket is public. Is it possible for you to share FTP access to your site to info [at] myeventon.com?  Please mention this ticket. 

Reply to: tickets(323314)

I purged the SG Cache please clear cache on your broswer as well Mike and see if this works. I really hope we got it this time!! 

Reply to: tickets(323314)

Ok I have made the change for you. This script should calculate the countdown time using website time and then if its less than 0 , which is when event is past, then hide the progress bar.

Reply to: tickets(327681)

I changed “Select calendar event content filter type: Default WordPress Filter” so it seems to be working now:

https://www.atharfestival.com/events/test/

Please check and let me know.