Archives: Replies

Sam, if you activate the addon in your website. you should see new update notices and should be able to get new updates from your website. 

Thank you for sharing this Kevin. Usually they sent a full report for these issues, but we have not received anything. I have reached out to the guy at Patchstack (Darius) hoping to hear back with full report.

Hello Iain, hope the event went smoothly over the weekend and do let us know if you see any features that you and your team felt that could have helped better 🙂 Kind Regards!

Hi, I have uploaded the access info

Hello, the CSS seems to have fix that issue!

What about the double time and map not loading on organizer page? I’d rather just hide the map if possible. I also noticed one other thing, we are testing out changing to tiles with featured images and for some reason some of them have a pinkish overlay and some of them seems to show correctly that slightly darkens when you hover which would be the preferred way it shows.

https://www.loom.com/share/b90bc8fa06bb47b78ba5f5ab7015b205

I will put in the feature request for the FAQ via CSV – one of the big reasons I wanted to update was to get that feature. 

Could you check this message from SMTP plugin:

https://nyflora.org/wp-admin/admin.php?page=wp-mail-smtp-tools&tab=test

Hello,

I just did quite a few of tests on your website and didn’t receive a single email related to EventON, Tickets or WooCommerce.

Could you start with updating EventON to 5.0.8?

Next, could you tell us more about how do you autocomplete orders?

Please also try installing SMPT plugin:

https://wordpress.org/plugins/wp-mail-smtp/

Hello,

I added fixed CSS styling to yourwebsite/wp-admin/plugin-editor.php?file=eventon-event-slider%2Fassets%2Fevosl_styles.css&plugin=eventon-event-slider%2Feventon-event-slider.php

Could you check now with manually cleared browser cache?

Hello,

Are you logged-in on any of browsers?

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.ajde_evcal_calendar.color #evcal_list .eventon_list_event p a.desc_trig:focus { border-top-color: transparent !important; border-right-color: transparent !important; border-top-width: 0 !important; border-right-width: 0 !important; }

At the moment CSV Import doesn’t support FAQs, I am afraid. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.