Reply to: tickets(325443)

Hi,

 

I am sorry for my tone. We have been experiencing some very odd things on the site and it looks as though our developers have been messing with settings and creating some difficult situations. I have just spent the morning putting things right (again!) and discovered the user who has been interfering. I have been under a huge amount of pressure and apologise that I was so angry with you. I appreciate that you were trying to help.

I am about to go through the troubleshooting as you suggested.
Thank you for your help up to this point.
Emma

Reply to: tickets(327255)

Hello,

Unfortunately, we unable to help with this since this is related to a third-party solution.

Maybe you can just autocomplete EventON’s Orders by following:

https://docs.myeventon.com/documentations/auto-complete-ticket-order/

Reply to: tickets(327157)

Do the same as with event_type but with

event_location=””

If no events are showing add this to the shortcode:

filter_relationship=”OR”

Reply to: tickets(326871)

EventTop doesn’t change the background color:

https://dev2.myeventon.com/?ajde_events=custom

It only moves the content on hover.

I’d also like to let you know that the Singe Event Page sidebar doesn’t allow shortcodes outside of EventOn items to be displayed.

Could you give us an example of a shortcode?

Reply to: tickets(326956)

1. Please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

2. Please make sure to add Tag ID:

3. Please use Event Type for this:

https://dev2.myeventon.com/?event_type=2-alakai-hotel-suites

4. EventON uses Event Type for this:

https://docs.myeventon.com/documentations/confused-event-type-categories/

https://docs.myeventon.com/documentations/how-to-use-event-types-to-do-more/

You can also use Event Lists & Items add-on:

https://www.myeventon.com/addons/event-lists-items/

Looks like this

https://dev2.myeventon.com/?page_id=51393

Try on https://dev.myeventon.com/wp-admin/

Reply to: tickets(327250)

Hello,

Please go to Edit Event > User Interaction for event click > select External Link.

Could you also update EventON to 4.5.1?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(327251)

Hello,

It disappears from EventTop or Event Card? Could you send us a screenshot?

Seems to be working on Event Card:

https://dev2.myeventon.com/?ajde_events=custom

It also works on EventTop with Button custom meta field.

Reply to: tickets(326956)

Can you add that functionality to the development wishlist?

Do you know why the tag filter shortcode doesn’t work?

And is there a URL structure to call tagged events? On another site I have for instance my blogs can be called with this: https://festivalflyer.com/tag/bluedot/

I have too many events to add manual links, and I want users to be able to quickly find shows by musical genre or artist/band name tags.

Reply to: tickets(325636)

Yes, I did customize the seat numbers … as we had to renumber all seats I did this in the json file.Can we change the json file while we are in sales for this event if we need to?

The max_input_vars was set to 5000 – I have increased the value to 8000. This did not change the behaviour in the backend.

What would help us most in the moment is the ability to check all the seat numbers and the names in an export file!

# – # – # – # – # – # – # – # – # – # – #

EventON version4.4.4

WordPress version6.3.1
is multisiteNo
WordPress memory limit40M
PHP version7.4.33
Maximum update size209715200
CURL enabledYes
Events count1
Total event postmeta DB entries115

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Previous Version: 7.8.2 7.9.2 7.10.0

### WordPress Environment ###

Home URL: https://www.dada.wien
Site URL: https://www.dada.wien
WP Content Path: /usr/www/users/dadaaw/wp-content
WP Path: /usr/www/users/dadaaw/
WP Version: 6.3.1
WP Multisite: –
PHP Memory Limit: 256 MB
WP Debug Mode: –
Language: de_DE

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 200 MB
PHP Time Limit: 180
PHP Max Input Vars: 8000
ZipArchive: ✔
cURL: ✔
mail: ✔
MySQL Version: 5.5.5
Max Upload Size: 200 MB
DOMDocument: ✔
WP Remote Get: ✔
WP Remote Post: ✔
GD Library: bundled (2.1.0 compatible)

### Active Plugins (38) ###

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