Replies for tickets on suppota
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Closed as duplicate.
Hi Rob,
To add the social share icons, navigate to Eventon > Settings > EventCard Design and add the Social Share Icons on the layout
Is there any way to escalate the matter?
A temp solution is alright, i just need to be able to send out the information correct by tomorrow.
Thanks!
THIS IS RIDICULOUS _ A FREE EVENT HAS BEEN CHANGED TO INCLUDE TICKETS AND THE TICKETS ARE PRICED AT $999,999
I CANNOT CHANGE IT BECAUSE I GET THE ERROR MESSAGE REPORTED.
I Cannot do the troubleshoot as our fired developers have the access to ftp and will not release it. Please rectify this issue immediately!
The issue seems to only be on mobile
This is STILL a problem.
It is specific to One event ONLY.
https://www.awesomescreenshot.com/video/20850641?key=3edacd78bbae9689795c1a548026f19d
The color styles of events listed by organizer (organizer slug) have to be in compliance with events displayed on FullCal and other types of showing.
see : https://canardsbastogne.be/event-organizer/club-canard/ (all in orange)
and compare to https://canardsbastogne.be/events/ (all in categories colors)
Hi Ashan, unfortunately this is still not working. It looks fine on event listing pages but not on main calendar or the event list extension. See video https://somup.com/c0QF19A9dY