Archives: Replies

Hi Eventon team,

I am still grappling with this. Is there a way I can use the Classic editor for editing the custom meta fields, or any other way to add images there in a graphic interface?

Thanks!

Hello,

Thank you for your response.

I will provide you with the wp-admin access as requested. I will let you check and let me know exactly where the issue is coming from.

Thank you in advance for your assistance. i wait you 

Best regards,

Hello,

Your current versions of Tickets and Dynamic add-ons are 2.4.22 and 1.0.1?

While we are working on this, please follow to hide warnings on the front-end:

https://docs.myeventon.com/documentations/how-to-debug-for-php-code-errors/

We only provide support on this Helpdesk, I am afraid.

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Hello,

Please open Shortcode Generator and click on WeeklyView. Now find “Fixed Week/Month/Year”. Here you can set s specific week.

More info on how to use Shortcode Generator:

https://docs.myeventon.com/documentations/shortcode-generator/

As for the dropdown issue. Please update to 2.1.8.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

They do use EventON. Just applied some custom CSS styling.

You can close all my tickets. The plugin never met my expectations and always had issues. I wrote my own custom solution. This is too much flare and not enough substance. Functionality should come first – then make it beautiful. Unfortunately, this is not the case with this plugin. 

Yes, I installed the update the other day, and now everything is working as it should.  Thanks for the update and the quick fix.