Reply to: tickets(325482)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(325552)

Hello,

Unfortunately, 50000 repeats is too much:

1 repeat is a new event (basically post), so 50000 is too much for most servers.

Please try lowering the number and try to update it again.

Reply to: tickets(325063)

Seems to be working for me:

https://norcalda.com/events/test/

Could you check? If possible, please make a video of the issue and send it to us.

Reply to: tickets(325063)

Here is a temporary Admin account:

www.norcalda.com/wp-admin

Email:                   norcald6ll@gmail.com
User:                     TechAssistance
Password:           Sfw%QOMl%PT(#LcDLF#Lt^X0

Reply to: tickets(325482)

I did resave the permalinks, but the QR codes are still going to that old pageID that was accidentally deleted by the client.

I believe I can do a redirect from old page URL to new one with a wildcard on it to pass the ticket ID.

Reply to: tickets(325542)

The progress bar is now working. I had a conflict with the time setting. Unfortunately I can’t change the color of the progress bar in Appearance.