Archives: Replies

Hello,

Thank you for fast feedback!

I tried what you recommended, but it did not work so I give you FTP access:

w01cf92f.kasserver.com

w01cf92f

9L8RzDaxk3KFgKCmo53X

Folder: sandbox.ibiza-heute.de

If you want to check the problem of the homepage on mobile (the site is not visible to the public) you have to disable the Login Privacy in the Plugin ”My private site”

Thank you!
Bernd

Hello Christopher we are terribly sorry about the issue still causing you to not able to verify. We were also able to replicate the issue and have implemented a fix. Kindly try again. 

Hello,

This is how Sales Insight looks like in the latest version of the add-on:

Could you tell us more about what you are trying to achieve? Which parts your client doesn’t like?

Thank you Rose for catching this. We can also replicate this issue and we are going to issue an update shortly that will resolve this issue and will only do auto complete for orders with eventon tickets in it.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Sorry we do not have the custom codes to do that. It would have to be built custom. We do not offer customization for eventON. We simply do not have the capacity for that. 

You may be able to hire a developer from websites like upwork.com or fiver.com and get them to build a custom work for you.

Hello,

Could you update EventON to 5.0.8?

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.eventon_list_event .evoet_in, .evo_pop_body .evoet_in { flex-wrap: nowrap !important; }

Could you refresh Permalinks:

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/