Reply to: tickets(322410)

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/virt-2/

https://dev2.myeventon.com/events/test-66/

Reply to: tickets(322410)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(322277)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(322397)

Hello,

I fixed the issue by removing show_et_ft_img=”yes” from the shortcode and then adding tile_bg=”1″. Please check and let me know.

Reply to: tickets(321689)

Didn’t receive the image. Could you send it again?

Please make sure that caches (browser, server) are cleared.

Reply to: tickets(322310)

Are you still using it?

Could you tell us which guide did you follow to set up variations:

1. https://docs.myeventon.com/documentations/how-to-setup-and-get-started/

2. https://docs.myeventon.com/documentations/set-variable-prices-tickets/

It seems that you don’t even need the patch because with Variations add-on, you need to create variations a completely different way.

Reply to: tickets(322379)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(322385)

Hello,

Could you send us a screenshot of which part you want to change? Please make sure to point with a red arrow.

You can find available options by going to EventON > Appearance > EventCard Styles > Event Card Background Color & Event Card Inner Section Background Color. If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.