Reply to: tickets(321237)

Hello,

Please go to EventON > Appearance > DailyView Styles > Current Date Box. If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

Reply to: tickets(321241)

Cool, we get charged directly but the sub was purchased by a contractor that we no longer utilize, but they were the purchaser through CodeCanyon. What do you recommend we do?

Reply to: tickets(320730)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Also send us your file as well.

Reply to: tickets(321145)

It seems that your version of Event Lists: Ext is outdated. Could you update?

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(320993)

In order to request a refund, please create a new ticket under Billing & Accounts and be sure to include the order ID for which you need a refund for and the reason for requesting a refund.

Reply to: tickets(321241)

Hello,

Please go to CodeCanyon > My Account > Download > EventON.

More info “2.0 Method #2: Manual Download from codecanyon“:

https://docs.myeventon.com/documentations/update-eventon/

Reply to: tickets(321241)

We’re currently running 4.0.2 and need to upgrade to 4.4.

The attached screenshot is what the autoupdate option tells us.

I looked in My Account on the EventOn website but there’s no package to download 4.4.

 

PLEASE HELP

Reply to: tickets(321143)

Can you please clear your cache and try again?

If you are still being blocked, can you please send me a screenshot of the Block message so I can resolve.

Reply to: tickets(320993)

Thank you. I got it to to work but I just don’t think it is worth it. I will still have to go into Events on WordPress and add more info, change event color, add image, etc. Can I get a refund on the ICS plug in please? Thanks!