Replies for tickets on suppota
You should be able to view the website now.
Second issue. Previously, when even tickets were sold out. It would display in the single event page sold out, but it would also show on the Actually Calendar List beside or below the title. Why does it no longer do that? How do we get that back?
We are tied to WP version 5.9.2 with no expected update in sight, and updating a plug-in is no easy feat. We just got updated to this version earlier this week.
Are there any other options other than updating to the newest EventON version? If not, I will need to figure out how I can work around the issue at hand.
Thank you.
Hello,
Replace jumper_offset=”2″ with jumper_offset=”1″.
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Version 4.3.5 of EventON can be found here:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/06/12031951/eventON4.3.5.zip
Please also send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
The ticket is a feature request. That’s why you haven’t received any replies.
The thing is that we cannot help with such customizations since it’s against CodeCanyon’s Support Policy.
Also, in your case, I think you need to contact imagePRO developers and ask about this.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
Please enable this part:
Hello,
Please update EventON to 4.4.2.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Please update both EventON and Tickets add-on.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Please add ux_val=”4″ to your shortcode, like this:
[add_eventon ux_val=”4″]