Archives: Replies

Will it work if you replace ””To” Email Address” to something else that uses a different email domain, ie @gmail.com?

Could you try and let me know?

Ashan,

The same on dev2:

https://dev2.myeventon.com/test-150/

Use this login:

Subscriber

lfn5EME9Vk11frZENRMR3rXN

I enabled all of these three and I still cannot delete the submitted event because of lack of permission:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evoau_1#evoau_usercap

Hello,

You cannot see their events on Action User Event Manager unless you are assigns to the events. More info:

https://docs.myeventon.com/documentations/assign-users-events/

As for the deletion issue, thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Any Luck getting in? Any ideas for me to try?

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/default-image-test/var/ri-0.l-L2/

Added ”Upcoming Events L2” translation, but the text is still in L1:

https://dev2.myeventon.com/wp-admin/admin.php?page=eventon&tab=evcal_2&lang=L2

There is also a different issue.

This shortcode with added L2 doesn’t show any events:

https://dev2.myeventon.com/test-149/

”Enable language corresponding events” is enabled and ”Select event calendar WP Query method” is set to ”Query all the event posts”.

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Closed as duplicate.

Hello,

Could you send us a screenshot of the ticket?

Hi,

Please go to https://www.probeerhetmaar.nl/events/test/ 

I’ve created an event with two time slots and 3 variations. Max cap. is 20 persons for each time slot (picture 1)

Picture 2 you can see how it looks in the backoffice, looks good to me 🙂

Picture 3 you can see, no tickets sold yet, 20 available foor each time slot.

I have bought 4 tickets ”free” as you van see in picture 4.
16 tickets remaning, looks okay.

But now the next customer comes and wants to buy a ticket ”free”
As you can see on picture 6, now only 12 tickets are left. So the amount of tickets is deducted twice from ticket stock for this variation.

If the customer chooses another variaton, still 16 tickets are left, whih is correct ( see picture 5)

You can find the order in the backend #233595 Admin

I hope this clarifies the issue.

I am using Eventon for years now and it’s doing great for my business usually!

Thank you,

Valentijn