Archives: Replies

Hello,

Waitlist only works for RSVP add-on. No available version for Tickets add-on, I am afraid.

Hello,

Could you tell us more about your issues with our products? Maybe we can help somehow?

Still doesn’t work for me, I am afraid.

I see that there is 980+ events, but I cannot see any of them.

I also need to see wp-admin > Tools > Timezone. You can also send me a screenshot of the area.

Hello,

This is because of enabled “Sell Price Options as Separate Tickets”. Could you try disabling it?

Follow the hashtag #newevoupdate on twitter to get real-time update and news about eventON and its addons!

Hello,

Thank you for letting us know! We are working on the solution.

Meanwhile, could you downgrade to EventON 4.9.12, if possible?

Hello rockpapersimple,

We are still working on CodeCanyon’s version of EventON. It’ll be released ASAP.

Hello,

I am not sure how did you update as CodeCanyon still have 4.9.12 version. Did you purchase the plugin from our own website?

Could you tell me more?

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Thank you for letting us know! We are currently looking into the issue.

Please try updating manually.