Replies for tickets on suppota
Ashan,
There are warnings in debug.log, but no fatal errors even so it shows there is a critical error with admin-ajax.php:
https://www.cjp.ch/anlaesse/
Troubleshooting mode:
https://www.cjp.ch/wp-admin/site-health.php?tab=troubleshoot
No errors on dev2.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
The only option is to go to EventON > Tickets > Checkout > enable Hide additional guest names and uncheck Additional checkout guest fields.
Closed as duplicate.
Hello,
First of please apply this patch, since there is an issue with Event Lists and negative month_incre:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/04/21121551/Screen-Shot-2023-04-21-at-12.15.26-PM.png
We can do this for you if you share FTP access as a private message.
Next please follow
https://docs.myeventon.com/documentations/how-to-show-past-events/
You can see the events to check i have created new events, and check the logs in the check & log email plugin that only your emails are sent and not when i create an event
I think this was the cache issue. Please try going to EventON > Scripts & Styling > disable Write dynamic styles to header > save > enable it again > save > clear WP Rocket cache.
1. I cannot access the page:
Sorry, you have been blocked
You are unable to access universitycityloop.com
The reason I buy these plugins and themes from Code Canyon is because the themes usually have priority of styling.
This is not the correct way of adding CSS styles: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/11/17140851/Screenshot-2022-11-17-at-22.08.18.jpg
Can we take a look at the page, so we can try fixing this with a custom code?
2. Please send us wp-admin access to your site as a private message for us to further assist your situation.
I created multiple events and still did not get the email, not sure why
Artem,
thanks for all tips! 🙂 everything is working great.
1
come in please to https://laczynasdart.pl/turnieje and choose the first tournament “Steel Dart Rekiny”. A google map appears there. Everything works great. BUT! When you click on “other events of the organizer” and select a tournament there, the google map does not appear anymore! There is an empty space. Can you explain it somehow?
2.
I would like to make a legend, i.e. what a specific highlight color means. So, for example, blue means national tournaments, and red means international tournaments. And now I have a question – how can I extract from the code or in any other way this colored element marked in red in the graphics?
I made a legend above the plugin, but I used facebook circles 😛 the problem is that it has a completely different shape and color. and I would like it to look the same as in eventon. Can you help me somehow? 🙂