Archives: Replies

You still can add new location and organizer? Could you elaborate?

Hello,

I changed this option to All and now all events are showing:

Please check and let me know.

Hello,

Which add-on are you referring to? Could you send us it’s name and order id?

I can only see one purchase made from your account and it’s EventON.

Hello,

You can have Lazy loading functionality on your server:

Could you try disabling it?

Did you send us a screenshot in the latest message? I don’t see any images.

Hello,

Did you go to

Billing

and changed the address there? Did you then apply it to all the active subscriptions to generate invoice?

Please send us the correct address, so we can change it.

Hello,

Could you send a link to an event (and order) with the issue?

Maybe this happens because Block Capacity goes down as well? But you need to purchase two of variations (2+2=16 block capacity):

Hello,

Thanks!

You will note what we are trying to achieve on the website. 

Participants should be able to register from anywhere in the world, with their event details being automatically published to our listings and their event location automatically being pinned on our event map. Currently, I am having to fix every entry manually. 

Combined with the other support ticket I have open, which details issues we are facing with the registration form (eg. organisers are simply missing the +Click to Add Details sections for organisers/location), the problem with the map not loading is seriously making me consider another solution. 

I seek your assistance in both issues as a matter of urgency as I have tried everything to fix these problems but nothing is working. 

I would like to continue using EventOn but these issues may leave me with no choice. 

I will provide access details to the backend of the site. 

Thank you

BTW the new version of RSVP addons is out now with correct, alignment for the check field.