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Replies for tickets on suppota

Reply to: tickets(295749)

Hello,

Could you try applying this patch to remove the link:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/11/26155626/Screen-Shot-2022-11-26-at-2.55.27-PM.png

Should work for 4.3.5 as well.

Make sure to make any changes by using FTP connection to your server.

Reply to: tickets(313661)

Ashan,

image_urls they put in the .csv file can be loaded in the browser, but not downloaded by CSV Import:

https://minhemstad.se/fb_images/6tpwtk16k841btt.jpg

Reply to: tickets(314373)

Hello,

if I choose the category I need the color from last, it does still take the color from “online & hybrid” instead of “hospitzarbeit”.
Please check.

Primary and secondary: I can define one category as “primary” and all others are secondary then (see screenshot). Perhaps this is from Theme (Avada). It does not matter, if I have a solution how to set the color of the category needed.

Thx for checking.
Mascha

Reply to: tickets(313661)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(313870)

Ok now you should be able to edit this page with Elementor:

https://frontporchmusic.ca/wp-admin/post.php?post=6416&action=elementor

Reply to: tickets(314529)

Hello,

Please go to EventON > Time Settings > Allow universal event time format on eventCard > add

l, j F Y – g:i

Reply to: tickets(314539)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.