Archives: Replies

Hi Ian,

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hi Luke,

Thanks for your response.

The log file does not seem to show anything that could potentially cause the issue. I have checked on my end and I am able to edit a post successfully. I am suspecting that the issue might be cache related. Can you check if you are experiencing the same issue on phone with data on?

Hi Francisco,

Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

What to do?

 

yes all good, many thx

that should be okay – as long as it wont change the structure of my links on other parts of the site.

If it won’t change the links in my other silos, that’s totally fine to go ahead and change it. Thanks you SO much,

Thanks, it worked nicely!

Regards

Ashan,

Please see 2.

https://dev2.myeventon.com/wp-admin/post.php?post=34738&action=edit

Changed Party Size from 3 to 1, but additional guests are still in the file:

Hello,

1. Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file.

I think this can be connected to the amount of memory on the server:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

2. Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!