Archives: Replies

Hi Nael,

What is the order ID of the two addons?

Regarding refund of the eventon main plugin, that can only be requested from Codecanyon.

Hello,

Please check the links color, should only affect the event description only. As for the sidebar background? Are you referring to blue background on the event top side?

Great. Thanks much. Found the setting and made the change.

For all who have this problem too that csv export of rsvp does not work:

Meanwhile I installed “WP All Export” Plugin by Soflyy. With this tool rsvp csv export works fine and Ashan has time to fix it.

 

Hi Team,

Thanks for the help desk debug.
Concerning our bug, I had already set the debug options to “true” but there is no debug file because I think that the fact that a blank page is displayed in the back office is not considered a bug

However, I have this error message in the inspector

jQuery.Deferred exception: blockEditor is undefined @https://valveautopassion.com/wp-content/plugins/eventON/assets/lib/gutenberg/evo_gutenberg.js:22:16 @https://valveautopassion.com/wp-content/plugins/eventON/assets/lib/gutenberg/evo_gutenberg.js:131:3 e@https://valveautopassion.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2:2:30158 Deferred/then/l/</t<@https://valveautopassion.com/wp-admin/load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.2:2:30460

Thanks for help

Thierry

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Hello,

Please add etc_override=”yes” to to your shortcodes. Selecting the option overrides event colors with event type colors, if they exists.

Also, is it possible to put no colour in an event type?

Not possible, unfortunately.

This list is for event type “meia-maratona”, that is blue, but in the list I have a more colours, because some events have other classification.

It takes the color from the last assigned type.

Hello,

This is possible. Please take a look at 

https://dev2.myeventon.com/test-19/

You need to go to wp-admin > Settings > General > change Week Starts On.

Thanks a lot for your prompt response, it’s fixed.

What about the margins how to reduce them? please see the attached:

please add to your equicalent of

appearance>>>>customize>>>>additional css (from the wordprress dashboard)

.evo_eventon_live_now_section h3, .evo_eventon_live_now_section .evo_eventon_now_next h3 {

    font-size: 22px !important;

}

the above css will alter the title size you can play around with the number

and this one is for the timer

.evo_eventon_live_now_section .evo_eventon_now_next h3 .evo_countdowner {

    font-size: 20px;

}

again you will want to play around with the number to get the desired size you are after