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Replies for tickets on suppota

Reply to: tickets(310124)

Forgive what may seem as impatience, but this has been an ongoing issue for two weeks (literally, since days before 3/10 at this point) with no resolution or much acknowledgement of there even being an issue. Please understand the premium $90 price tag that comes with your plug-in and add-ons ought to at least warrant an attempt when issues arise.

Passing it off to someone else does not constitute as “service”, and now, with my event less than 48 hours later, I am embarrassed at not having a solution. So, thanks for that. Is there a fix in mind? Is there any potential solution even worth trying? /3 days+ between response is not exactly responsive either.

Help.

Travis

Reply to: tickets(311538)

Hello,

The bug with RSVP has been resolved with 2.9.2 version. Thank you!

But some events when I updated them, it keeps loading and impossible to publish : https://nimb.ws/rQxXuz
The only thing that I do is duplicate the event and change the date. Most of times it works fine, after 4-5 duplicated events the bug come back.

Could you check the problem please ?

Our FTP access :
mpmh.ftp.infomaniak.com
mpmh_eventon
IC889A-CzE5

Thank you,
Ana

Reply to: tickets(311542)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(311581)

we will need a bit more info to give you a better answer

when you say “promoters” who and what are they?

so are you combining the tickets with action user addon? so your users can submit events with tickets activated?

talk to us more on what you class as a promoter and your idea for the site so we may better give you an answer

does the promoter just want to know a list of attendees for their own events, or do you want to see dollar amount sales? or something else

Reply to: tickets(306037)

Ok thank you for sharing I am able to do some more code adjustment and will release the new version of eventON next week whith this fix.