Reply to: tickets(312312)

Good idea. Deactivating this custom meta field stops the error loop on frontpage. I looked through douzens of events and indeed found “weird behaviour” in some events in those multiline editor-edit fields.They have “pure text”-URLs which are not encapsulated by <a href></a> tags. And those texts (URLs) seem to be made into “embedurls” by some automatically running filter. See screenshot attached.

It is also hard not to create those “embeds”. If i paste a pure text valid URL into the field as text the filter automatically makes it an “embed”.

We cannot disable this field of course. We have to get rid of this embed-functionality. Can you show me how?

Reply to: tickets(312456)

Hello,

The correct dimension should be automatically generated from the original image, there is no need to set one manually.

Reply to: tickets(312376)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(312409)

Hi Dianna,

I was able to login, but cannot see any events on the account you have provided. Kindly submit a few events and then let us know so that we can check the icons.

Reply to: tickets(310068)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(311230)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.