Archives: Replies

We are sorry about this. There are issues with 5.0, so we are working on fixing them. The update will be available shortly.

OK but how to reload the previous version ?

We followed the instructions to download from Code Canyon. Please see attached and advise

Same isssue on https://www.parfumdejazz.com/

Ok je vais regarder ça. En attendant, j’explore une nouvelle potentielle solution, mes évènements (qui sont donc fait à partir d’un type de publications personnalisées (ajde_events) ) je souhaite qu’ils soient dans un type de publication publique et je n’arrive pas à changer cela. C’est à cause de cela que les shortcodes que j’utlise ne sont pas interprétés et c’est ce qui me bloque. Pouvez-vous changer cela ? 

Merci d’avance pour votre retour 

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Ashan,

Not sure how to test this.

Checkin page on dev2:

https://dev2.myeventon.com/checkin/

Hello,

Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello Artem,

The purchase was made under billy@phlite.co.uk – I logged in via this email to helpdesk because it would not allow me to login with billy@phlite.co.uk

The order ID is #215115
The email is billy@phlite.co.uk
The subscription renewed on September 6, 2025

I have a license code too if you need it

Thank you

Phil

Perfect! Please keep the option disabled as a solution.