Archives: Replies

Hey Support,

Thanks for the quick reply and video. I used the shortcode, but I noticed that the featured image doesn’t come up. How can that be fixed?

Thanks

you logged in with?

virtualfeast2020.wordpress.com/wp-login.php

vfhelp and ashanjay1999

?

That user vfhelp has admin access and the login i requested and sent was for that user so that link should have given access…

when i use that login url I notice it actually redirects to

https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2Fwp-login.php%3Faction%3Djetpack-sso%26site_id%3D180170778%26sso_nonce%3Dp08ucf5fpou1sbhg23so

which looks like it is using jetpacks sso – how do you normally support wordpress.com websites w/out using jetpack sso?

 

Acknowledged and thank you.  I see the front page Full Calender widget is displaying better!

I will wait for further information on the Short Code generator issue.

I noticed that when you apply your custom font to other content, there are also quotes, so I added them. Could you check if it helped?

Event Schema data is completely disabled for the whole website:

https://enablechange.de/wp-admin/admin.php?page=eventon#evcal_001

Please enable them both, then clear your site cache.

Could you send us a link to the event: https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2023/03/06060547/flora-1.png

My customer always duplicates former events and changes the content/dates.

Do they change the product itself?

Is it possible to create a test event for us, so we can take a look at the issue?

I need wp-admin accesss

I can’t diagnose with the credentials you have provided me

this entire ticket is now private so anything you post can only be seen by us

they appear to be showing now