Replies for tickets on suppota
Hello,
Please update Event Lists: Ext add-on to 0.22.
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
…and posted events to 2024 rather than February 2023.
Is it possible to check the .csv file with this issue?
Hello,
You need to add the code to your theme’s functions.php file you can find here:
https://wnmdag.org/wp-admin/theme-editor.php?file=functions.php&theme=astra
The best is when you add everything in the child theme’s functions.php.
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-35/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Ashan,
The same on dev2:
https://dev2.myeventon.com/test-34/
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Please go to EventON > Language > Health Guidelines.
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
I did check it with all the different filters and unfortunately it’s not working correctly – yet. It still shows sometimes entries that don’t have the filter they are supposed to. Surprisingly enough the calendar where we filter by only one category (shows only one “Veranstaltungsart”) but you can still select the other categories via filter: everything works fine. In all areas. With all filter options.
Is that something that helps pin down where the issue starts?
Thank you!