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Replies for tickets on suppota

Reply to: tickets(301210)

We are sorry for the delay. I updated single-ajde_events.php again, so it should work now. Take a look and let us know.

Reply to: tickets(271250)

Please check  every page ad different behavior

No events
Please explain how to solve that problem, because ,  every update there are the same issue , please check the history of my ticket
this is the code
[add_eventon_list number_of_months=”12″ fixed_month=”1″ fixed_year=”2021″ hide_empty_months=”yes” show_year=”yes” show_et_ft_img=”yes” ux_val=”4a”]
Can you explain me why sometimes works after an update the events disappear ?

Reply to: tickets(300702)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(304972)

Hello,

Could you elaborate more about the request form you are referring to?

Please take a look at this guide:

https://docs.myeventon.com/documentations/event-post-meta-variables/

Variables contain all the data you need.

Reply to: tickets(304991)

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(305050)

Hello,

Your version of EventON is custom:Unfortunately, we unable to help with custom versions of our products. Please restore the original version.