Replies for tickets on suppota
Thank you so much for the explanation and your helpful suggestion! That’s incredibly kind of you. It’s great to know that this will be added as an option in the Ticket settings in the next version – that will make things much easier for us.
Thanks again for your excellent support!
Hi
we have deactivated the Wordfence plugin on the staging site, so you should now be able to log in.
thanks
Ken
Thank you. I will try it.
Greetings from germany
Ok, please test what you need, because it’s very important for us. Thank you!
Hi Artem,
Thank you for your message. Yes, that seems to be working now. Maybe it just righted itself?
Either way, I appreciate all your help.
Have a nice day.
Best,
Kusi
Apologies – I changed the user role to Administrator.
Could not have said it any better 🙂
Let me know what you find out and your feedback on this version!
Thanks Ashan.
I’m an IT veteran (nearly 40 years in the industry) and I understand it’s going to take some time to refactor the code to address these issues. Unfortunately a lot of people have unrealistic expectations and limited understanding of how much time and effort goes into coding something like EventOn. I appreciate your work and your open communication.
I’ll have a look later today at the clear out update and get back to you.
Kind regards,
Glenn
Perfect! Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!