Replies for tickets on suppota
We can not access your event at https://dgsens.artt.media/termine/ it is asking for access info. pelase share those via right side Access Info box.
# About Organizer Read More: — We will make sure the missing translations are added in the next version. Clicking this will reveal rest of the Organizer description, while other button open lightbox view of organizer details.
It works fine on our end. if you would like to share wp-admin via Access on right side, we can take a look and make sure proper styles are in place. Be sure to enable plugin editor.
We just got the new yearlyview version 0.18 out please give it a try and see if you still see issues.
Hello Renato, your website seems to be working fine with no visible issues on yearlyview. perhaps maybe because you are on 0.16?
We will make sure to enqueue moment and get a new version of yearlyview out shortly.
We have made changes to your slider styles, but it is not reflecting on the website allowing us to change things to fix the issue. We feel it is the cache stopping this new version from loading up.
Regarding the date: the way it is shown is the current supported format. We would have to look into adding support for other date layout/format. As an alternative date format support.
Yes, it currently works because we have deactivated the Variants Add-On plugin in order to generate further sales. The error appears as soon as the plugin is activated. It is also misleading that it works without any problems when I am logged in as an admin. As soon as someone who is not logged in tries it, the error message “Shopping cart empty” appears. Here is a video: https://drive.google.com/file/d/1bebXws9NtCh2uo0RoqPQTmro3jr_yZ3j/view?usp=sharing
Problem is with all events.
Ok Lucas, we have gone a head and refunded you for the order for both addons and the subscription is also cancel at this point. Should you decide to reactivate, you will need to re-purchase the addons again.
Do let us know if you have any other questions!
This is the login for the 2fa
https://rollerstop.co.uk/rollerball/
I would have to change the roll back to admin.
Let me know what you think is bes.
Iain
Hi Thanks for you reply
To speed things up I have change your login role to an editor.
I hope this is enough. If not I will sort out an admin role.
All of our plugins are up to date.
I have checked again after cache resets and still no luck.
Thanks for your help.
Iain