Archives: Replies

Hi Petra,

Please apply the patch fix below

Below is a tutorial on how to apply it

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

Hi Dominik,

Please apply the patch fix below

Below is a tutorial on how to apply the patch fix

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

I already tried and updated to 4.3.1. but that didn’t fix the problems.

same happended to me

 

Also, before updating the plugin as standard practice, be sure to backup your site first. You can use a plugin like this one

https://wordpress.org/plugins/updraftplus/

Hi Marilyn,

As much as we would like to help you with this, updating plugins for customers is beyond the scope of our theme support. Please take a look at the tutorial below on how you can update the addon

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. 

Let us know if you need further help with this

Hi Michael,

Please apply the patch fix below

Below is a tutorial on how to apply a patch fix

https://docs.myeventon.com/documentations/how-to-apply-a-patch-fix/

Hi Vicki,

Do you have the actual error message that was generated after you updated the plugin?

Closing this and responding in duplicate ticket #303270

Hi Markus,

Please check the link below to our documentation.

http://www.myeventon.com/documentation/customize-single-events-page/

It guides you through steps for customizing the single event template. Let us know if you need help with anything else.

Thanks