Archives: Replies

Ashan,

The same on dev2:

https://dev2.myeventon.com/ticket-details?order_id=57786

Please try making a purchase

https://dev2.myeventon.com/events/temp-event-6/

Then Checkout using

https://dev2.myeventon.com/checkout-blocks/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

I don’t see anything except Dashboard and Profile by going to wp-admin. Could you give us more access?

Every time we release a new version of EventON we update our test server and not a single time they were deleted.

I cannot open this test page I created:

https://zecha.de/wp-admin/post.php?post=21689&action=edit

https://zecha.de/test/ shows this page:

Server Error

403

Forbidden

You do not have permission to access this document.

When you use WPML, there is no need to use “Enable language corresponding events”.

Could you also make sure that wpml_l2 is DE and not wpml_l3:

wpml_l2=”de”

Languages page:

https://zecha.de/wp-admin/admin.php?page=sitepress-multilingual-cms%2Fmenu%2Flanguages.php&trop=1

RSVP requires email and it should be unique.

‘“change my RSVP” function error” is this one:

I came upon a new problem, which is, there is any way to allow users to RSVP with the same email address, several times? As of now seems you can only RSVP once per email.

I’ve managed to import your file on our test site without issues:

It takes quite some time to import the file on your website, so I think there is an issue with memory limit.

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Usually the memory limit issue can be fixed by following:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Ah just now seeing this. Sorry about resetting the pass my friend. You should be good to go now 🙂

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR Codecanyon. Your review helps us a lot in continuing EventON improvements!

Ok great let me see if I can get you a fix today. If not will definitely get back to you next week 🙂

Ok I made several changes to the code to get the data size values.

So looks like your postmeta table is 1.86MB with 6381 entries. and 72% is event post meta entries.

Are you still experiencing memory outage?

Can I try disabling plugins and switch the theme myself for a test?