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Replies for tickets on suppota

Reply to: tickets(294877)

Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(298422)

The problem is in Avada options:They don’t affect EventON’s events in any way, so not sure why Avada adds them into custom taxonomies. Try switching the theme and you’ll see.

Reply to: tickets(298468)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(298469)

Hello,

Could you elaborate? The issue is when you open an event as Single Event Page and it shows you 404 error, right?

Please try following

https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

Reply to: tickets(297770)

I appreciate the response! The problem I am having is that we only have 8 tickets total (all variations combined) to sell. It doesn’t matter if everyone orders ‘variation 1’ or people order a mix of variations, the total of all variation orders can only be 8 tickets. Does that make sense?