Reply to: tickets(294428)

Ashan,

https://dev2.myeventon.com/evofeed?event_type=1036 leads to 404 as well as customer’s link.

Could you check?

Reply to: tickets(294428)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(291001)

Please note that you can change Event Top design by going to EventON > Event Top > Select Default Calendar EventTop Style.

For Single Event Page go to EventON > Single Events > Select eventTop style.

Reply to: tickets(291001)

But The Category color background is still there… I want a border (frame) with the category color and white inside

Which design would you like:

https://demo.myeventon.com/

It’s quite hard to understand from the description.

And on the event card the header text and time and location is still white text. If the same white background with a category color frame appears there to – the text has to be black.

Could you send us a screenshot of this one?

Reply to: tickets(292468)

On our test server it shows the tickets correctly:Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

The same issue on your website after I created a new event:

Please take a look at the other screenshot.

Can you please send us a direct link to where the actual issue is happening?

I bought the plugin “Dynamic Pricing” yesterday, unfortunately I can’t activate it. As this plugin immediately triggers a critical error on my page. I have never had that before. Maybe you can do something here too.

Could you install the add-on, but don’t enable it. After, please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!