Thank you!
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Replies for tickets on suppota
Reply to: tickets(293170)
Hi Tara,
Please find the instructions below on how you can upgrade the eventon plugin.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it.
Reply to: tickets(293121)
Hi Gabe,
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads.
Cheers!
Reply to: tickets(283302)
Hi Lee,
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.
Reply to: tickets(293175)
The image was removed successfully, the update does occur.
Reply to: tickets(293170)
The upgrade shows now in Plugins! I upgraded from there. I am still wondering though how I would upgrade from a download, or are these only for new installs?
Reply to: tickets(292522)
thats it!!
holy cow.. I guess everytime an update comes up we need to check if our settings where overwritten… I wish you could keep the customers defaults setting when applying a new update, not the other way round…
thanks for the support!
best regards
Reply to: tickets(283302)
Hi, I did manage to fix this. TY!
Reply to: tickets(293121)
An address issue! Thanks! I didn’t realize it wouldn’t pull the city name from the city field. Perfect and much appreciated.
Gabe
Reply to: tickets(293027)
Okay, I’m able to see all 3 months. Can you tell me what you did, just in case it happens again?