Replies for tickets on suppota
Hello there AG, so I see the issue with timezone. We are using a parser library to parse the ICS file its not our code. So we will need some more time to debug this and see what we can do about this to resolve it. Much appreciate your patience!
You can check this for additional event field values passing via ICS file
https://docs.myeventon.com/documentations/add-support-additional-ics-fields/
I was able to adjust the ‘event top’ info. Now I noticed the single-day navigation header has disappeared. How can I get the single day navigation header back?
Here it is missing now: https://staging-snoflinga.kinsta.cloud/schedule/
Here it was before: https://snoflinga.org/schedule/
Which country should I whitelist on our server?
any option to give a tip here?
Ha you got it! Great Job. Thanks! And i have to google what a “user agent stylesheet” is 🙂
yeah that is crazy that took a good lot of time to figure out whats causing it- a user agent stylesheet was causing it- I simply wrote some css and put it into
customizer>>>>additional css
Hello,
1. You can customize Action User form by following:
https://docs.myeventon.com/documentations/add-additional-fields-actionuser-event-submission-form/
2. Only through the customization, I am afraid.
login did not work for us please check the username and password
I suspect that in myeventon>>>>settings>>>>event top that you don’t have all the fields in the event top
but will need to check
Hello,
I updated the plugin and the issue is still present: https://staging-snoflinga.kinsta.cloud/
Our events are supposed to look like this: https://snoflinga.org/
The login details above for investigating should still work, here they are again:
https://staging-snoflinga.kinsta.cloud/wp-admin
user: eventon
pass: !7NzxTA!o3IVm7T9V%iLkSsI
https://helpdesk.ashanjay.com/ticket/got-a-fast-server-but-how-to-get-rid-the-delay-of-those-3-loading-stripes/
Guys, i am sorry, a year ago it was due to some incomplete event records, could that be the case ? How do i debug that, can you guys?