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Replies for tickets on suppota

Reply to: tickets(284515)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(284515)

Hi Artem,

You can see the absence of the strikedthrough regular price (11€) on this event : https://www.lebarbizon.com/events/jeff-boudreaux-2/

Thanks by advance for your help.

Jean

 

Reply to: tickets(285116)

Hi Will,

I have checked your site and the Eventon plugin is deactivated. Please confirm if it’s okay to go ahead and activate it to troubleshoot the issue. Also the events page (https://careersdev1.wpengine.com/events/) now gives a 404 page not found error.

Reply to: tickets(285412)

and here the last question today:

I cannot see the google map in the detail section: What have I made wrong?

Reply to: tickets(285412)

here is the picture and the next Question:

on the iPhone the display of the appointment details is very narrow. How can I reduce the two margins? See number 2 in the picture

 

Reply to: tickets(285131)

The date and time appear correctly, exactly as they are in Events, my problem is that for the  next events , the time remaining (left time) until the start of the event is displayed incorrectly.

Reply to: tickets(285131)

First of all, any change I make to Time & Date Related Settings, eg: Default Event Timezone does not appear on the site.

 

 

 

 

Reply to: tickets(285398)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(285363)

Thumbnails are fine.
However, when I click on a thumbnail on my smart phone and open the photo, the image size of that photo is very small.
I would like to restore this to the original image size.
And I want to display it in full screen.