Reply to: tickets(283893)

Could you try updating Action User as well as EventON? It seems to be working correctly on our test server:

https://dev2.myeventon.com/30996-2/

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(283879)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(283913)

Hello,

We don’t have access to Plugins:

https://angelustv.ro/wp-admin/plugins.php

Could you give us full access?

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(283840)

It says:

You cannot edit this item because it is in the Bin. Please restore it and try again.

Could you send us another example with the issue?

Reply to: tickets(282743)

In addition to the above, please find an xls file attached with an export of the September events. The Event Time column shows the date/time of the event as shown on the ticket, I’ve then added a new column that shows the dates that should have been on the tickets, which matches the dates actually ordered by the customers.

Reply to: tickets(283866)

Hello,

Please go to EventON > Appearance > EventTop Styles > Text under event title (on EventTop. Eg. Time, location etc.).

If you don’t see any change, EventON > Scripts & Styling > turn off Write styles to header > save settings > turn on Write styles to header.

Reply to: tickets(283583)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

Reply to: tickets(283934)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/customize-rsvp-emails/

Unfortunately, we unable to help with customizations since it’s against CodeCanyon’s Support Policy.

Reply to: tickets(283944)

I haven’t made any changes in the plugin’s files, but here are lines 61-64 of the specified file:

 

$show_start_year = ( in_array('eventyear',$day_block_data) || 

(isset($SC['eventtop_style']) && $SC['eventtop_style'] == 3 && $object->year_long) 

?'yes':'no');

$show_end_year = in_array('eventendyear',$day_block_data) ?'yes':'no';