Replies for tickets on suppota
The issue is with memory limit:
[03-Jun-2022 09:52:42 UTC] PHP Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 32768 bytes) in /home/mytriibc/public_html/darwinvibes.online/wp-admin/includes/ajax-actions.php on line 4037
Please follow this guide to fix it:
https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/
In some cases the only way you can increase the memory limit is through your hosting provider. Could you contact them?
The error clearly states that the issue is in memory limit. Not a lot we can do from our side, unfortunately.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
I’m using php 7.4 and MySQL 5.5
If you add a simple date without information it works for me too but if you duplicate an older event with all its information and changing the date (what I want to do), it’s the beginning of the trouble…
Any idea ?
Hi Artem,
seems you’re right. Looks like the HTML-tags getting lost when the ICS-file is created.
Br
JEns
Hi Diego,
Which text do you mean is cut off? Would you mind sending a screenshot? It will really help in us giving you an accurate solution.
Hi Diego,
If you are having an issue, please create your own ticket so that we can troubleshoot the issue.
Hello,
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket. If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon from your account > downloads.
Cheers!
Hi Alyssa,
Thank you for your message, I am going to assign this ticket to Ashan and he will be able to take it from here. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
So, how would it make a difference than me giving you the permission to add/update/remove plugins from the test instance I’ve created?