Also the Event form is not showing on mobile on the home page
Archives: Replies
Replies for tickets on suppota
Reply to: tickets(407392)
Hi, I could solve the problem, it was due to an empty space at the beginning of one file.
CLOSE
Reply to: tickets(409390)
Following as I was about to file the same ticket. As we await fix, Wordfence has noted that going into your EventOn settings and making sure ”enable additional search queries” is OFF should prevent your site from being vulnerable.
Reply to: tickets(409430)
Reply to: tickets(408378)
Hello,
Thank you for your patience with this.
I contacted my hosting provider (OVH) again, about the PHP version issue. They confirm that my hosting is running PHP 8.4, and that everything is working correctly on their side. So it may be that the PHP 8.1.31 figure is a display/information error within WordPress, rather than the actual version the site is running on.
Given this, I’m not sure how to move forward with installing the new version of the extension.
A few questions in particular:
– Is there a way to force the installation, or to check the real PHP version the plugin is detecting?
– Is there anything specific you’d recommend I check or send you so you can help resolve this?
Thank you very much for your help.
Best regards,
Reply to: tickets(409441)
Hello,
We are working on the issue and will update you all ASAP.
Reply to: tickets(408625)
Reply to: tickets(409450)
Hello,
Could you take a look at this guide on how to transfer a license:
https://www.myeventon.com/my-account/license-transfer/
You also need to send us Order IDs.
Reply to: tickets(409441)
Hello
I am also concerned about this critical security breach.
Is public deactivation of the search field a reliable mitigation measure?
Regards
Reply to: tickets(409347)
How customers are going to find a location they need when they all shown as one list?
I believe that Events Map add-on should work much better in your case:
https://www.myeventon.com/addons/events-map/
Could you check and let me know?


