Reply to: tickets(276064)

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(265238)

Hello Greensmith Agency,

Please create a new ticket with included login info, so we can check and fix this.

Reply to: tickets(265238)

I cleared my browser cache and that fixed the issue! just wanted to let others know to try this in case they have the same issue.

Reply to: tickets(265238)

Hi, I am having the same issue and tried the above steps, but it doesn’t seem to be working for me – is there another possible fix?

Reply to: tickets(276098)

sorry…thats not possible…senseable data

i just wanna know why there is no date on the include anything events

Reply to: tickets(276064)

Thanks for the response. This looks like a great way to collect additional information, but I must not have been clear in my question. I’m asking if it’s possible, on an event marked virtual and physical for Virtual RSVPs to not count against the capacity set on the event.

Said another way, I’d like only attendees who plan to come to the event physically to count towards capacity and virtual attendees to not reduce the available seats set in the capacity field.

Can I do this using the method linked above? Did I misunderstand?

 

Reply to: tickets(276062)

Unfortunately, it’s really hard to tell. It all depends on how many seats are available, how many events there are and so on. The only solution is to test this with real people and then try to increase the overall server performance, install a cache plugin that allows you to cache PHP and DB requests.

That’s what I was thinking unfortunately. I just didn’t know if you had benchmarks or previous experience for an example that would help get me in the ballpark.

Reply to: tickets(276098)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(276062)

Would the following help with that at all just in terms of screen real estate?

Unfortunately, the guide is for Single Event Page customization only. You cannot change event’s sections with it.

Separately (and maybe this should go on a new ticket) do you guys have any information on required bandwidth for the seats plugin? I’m trying to plan ahead and figure out approximates for how powerful of a server I should upgrade to. Thanks for all your help

Unfortunately, it’s really hard to tell. It all depends on how many seats are available, how many events there are and so on. The only solution is to test this with real people and then try to increase the overall server performance, install a cache plugin that allows you to cache PHP and DB requests.