Reply to: tickets(393984)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(393700)

Thank you for letting us know. Kindly apply this patch fix for now. We will get a proper fix implemented in the next version update.

code:

.evoau_delete_trigger{

position: fixed;

    height: 100%;

    width: 100%;

    background-color: rgba(255, 255, 255, 0.79);

    text-align: center;

    vertical-align: middle;

    display: block;

    z-index: 9999;

    display: flex;

    justify-content: center;

    top: 0px;

    left: 0;

    padding-top: 100px;

}

Reply to: tickets(393544)

If we look at the page you said is not showing any events. there number of database queries from eventON is way less than some of the other plugins you are using. 

I wonder if your host can pinpoint to which page query heavy requests to posts table?

Reply to: tickets(393544)

Thank you for the update Javid, from the eventON settings, it doesnt seems like a lot of event data is in your website. I wonder if the web host is a shared slow hosting company with limited resources?

Reply to: tickets(393655)

Hello Hany thank you for letting us know of this, kindly update to latest version of yearly view 0.17– should fix this.

https://docs.myeventon.com/documentations/changelog-yearlyview/

Reply to: tickets(391993)

It wasn’t already purchased seats. It was all available seats were doing that now. So you literally couldnt purchase anything. Can it be an issue from us duplicating the seating chart / map from other concerts, seat #s etc?

Reply to: tickets(393801)

Thank you Artem! 

I’m trying to reproduce this list look (attached) and I’m basically copying and pasting the shortcode noted but it keeps coming out like this, https://regenttheatre.com/list/
How can I make it look like the list below.